About Our Regulation
Andrew Bough & Associates Ltd
Authorised and regulated by the Financial Conduct Authority
Firm Reference Number: 586834
We are authorised and regulated by the Financial Conduct Authority to advise on general insurance and non-investment related insurance contracts. Our regulation means you can be confident that we are held to appropriate standards of conduct.
Our services
We specialise in advising and arranging Private Medical Insurance for: Individuals Families Businesses Company Health Insurance Schemes We provide advice based on your individual requirements and circumstances and will explain our recommendations clearly before any policy is arranged.
Our regulatory status
We are authorised to carry out insurance distribution activities relating to General Insurance products, including Private Medical Insurance. Our regulatory permissions are provided through our Principal Firm in accordance with the Financial Services and Markets Act 2000.
Our renumeration
We are normally paid by commission from the insurer when a policy is arranged.
Treating customers fairly
We are committed to treating our customers fairly. We aim to: Provide clear and straightforward information. Recommend products that meet your needs. Explain our advice in plain English. Deliver a professional and responsive service. Handle complaints promptly and fairly.
Complaints
If you are dissatisfied with any aspect of our service, please contact us in the first instance. ​Andrew Bough & Associates Ltd Email: info@andrewbough.uk Telephone: 01473 356100 We will acknowledge your complaint promptly and investigate it fairly. If we are unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS). Depending on the type of business and the circumstances of your claim, you may be entitled to compensation if we are unable to meet our financial obligations. Further information is available from the Financial Services Compensation Scheme.
Data protection
We are committed to protecting your personal information. Details of how we collect, use and protect your data can be found in our Privacy Policy.
Contact details
Andrew Bough & Associates Ltd 50 Princes Street, Ipswich, Suffolk, IP1 2RJ​ 📞 01473 356100 📧 info@andrewbough.uk www.andrewbough.uk
Important information
The information on this website is intended for UK residents only and is provided for general guidance. Nothing on this website constitutes financial, legal or tax advice. Recommendations will only be made after considering your individual needs and circumstances.